Bentley

If you receive “licensing” or “disconnected” errors while trying to access Bentley programs, try the steps below to correct the problem.

Verify License

-     Click on the “Start” button and select “All Programs.”
- Navigate to “Bentley” in the list.

-     Click on the program and then select “Municipal License Administrator.”

-     Click on “Tools” from the menu bar and select “Options.”

-     A window will appear with the Bentley license information. To verify your license,

click on the “Verify” button.

- The following notification should appear “Select Server and Activation Key

verified.”

- When finished, click on the “OK” button to exit.

Set Defaults

-     Please follow the steps above to access the “Municipal License Administrator”

-     Click on the “Refresh Configurations” button

-     The programs that are listed may vary depending on what is installed.

- Please select each program to highlight the name and then click on the “Make

Default” button. Please only select one Bentley WaterCAD as a default.

-     Exit when finished.

Send Logs

-     Click on the “Start” button and select “All Programs.”
- Navigate to “Bentley” in the list.

-     Click on the program and then select “License Management Tool.”

-     Click on “Tools” from the menu bar and select “Send Logs Now.”

-     Exit when finished.